by actionable-science | Oct 31, 2018 | Uncategorized
Our lives are complicated. Most of us are juggling tight deadlines, impossible targets, crazy air travel and personal responsibilities with a reasonable aplomb. However – if there is one thing that can get under our skin and get us riled up, it is a difficult...
by actionable-science | Aug 1, 2018 | Artificial Intelligence
Talking with a friend and former colleague the other day, we wandered into a discussion of just how amazingly successful the IT industry is in selling a never-ending parade of Must-Have investment, without which – if you believe the script – your business is doomed to...
by actionable-science | Jul 26, 2018 | Artificial Intelligence, HR
Chatbots have clearly arrived in HR this year, and if you lead the function, you basically have four choices: Sponsor research into merits and readiness (of both the bots and your organization); Dive in with well-designed pilot programs; Dive in hard and...
by actionable-science | Jul 12, 2018 | Artificial Intelligence
The IT helpdesk needs help IT issues are routine and truth be told, no employee ever reads the FAQ’s and guides. So unless your firm is really small (~50 employees), the IT helpdesk on any weekday can easily be mistaken for a fish market. Ironically, it is now your IT...
by actionable-science | Jul 3, 2018 | Artificial Intelligence
The new age digital customer demands personalized experiences and ease of access across all touch points. With technology putting unprecedented power in the hands of the customers to dictate the rules for purchasing goods and services, 3 out of 4 customers expect...
